Service Department
Sometimes it happens and never at a good time: Your vehicle breaks down. We don’t want you to worry. Just call our Service Department to get your bus back on the road. Our state certified technicians can take care of your vehicle in our service shop or at your location. Our state-of-the-art facilities are equipped to handle any size bus.
MBI also has service vans ready to meet your transportation needs. If you need more information, in New York, please contact our Service Director, John Metzler at (800) 288- 6287 ext. 303 or if you are in Florida, contact our Florida Service Manager, Ali Rampartab (800) 288 - 6287 ext. 417.
Need Your Vehicle Serviced?
Log in (or register for free) and visit the Service Center Support Page.
You can create a service request for a vehicle or review any open service requests!
Here are some of the services we provide: |
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Call us now to schedule an appointment with the Matthews Buses Service Department in your area. Please select call (800) 288 - 6287 and the extension listed below to reach the appropriate Service Department:
- New York Service Manager / Director - John Metzler Ext. 303 Mobile: (315) 575-7611
- Florida Service Manager - Ali Rampartab Ext. 417
- BALLSTON SPA (Eastern NY) Service Manager - Rick Demarsh Ext. 226
- DANSVILLE (Western NY) Service Manager - Bob Chapman Ext. 107
- SYRACUSE (Central NY) Service Manager - Brian Slick Ext. 301
- MAYBROOK (Southeastern NY) Service Manager - Rob Fatula Ext. 507
